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Your Privacy, Our Responsibility

We value your trust. That’s why we’re committed to protecting your data and being transparent about how we use it.

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Privacy Policy

Study Bridge (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal data of all our students, clients, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our services, website, and contact channels.

1. Who We Are

Study Bridge is an educational consultancy based in London, UK, helping students worldwide to access higher education opportunities in the United Kingdom.

We are the “data controller” of your personal data, which means we decide how your information is processed and protected.

2. What Personal Data We Collect

We may collect the following information from you when you enquire about or use our services:

  • Identity Data: Full name, date of birth, nationality, gender.

  • Contact Data: Email address, phone number, postal address.

  • Academic & Professional Data: Education history, qualifications, career interests, application documents (such as CVs, personal statements, transcripts, references).

  • Financial Data: Limited information relevant to scholarships, funding applications, or payment for our services.

  • Visa & Immigration Data: Passport copies, visa details, and related immigration documentation (only when necessary for application support).

  • Technical Data: IP address, browser type, location, and website usage information (via cookies and analytics tools).

3. How We Collect Your Data

We collect your data in several ways, including:

  • When you submit an enquiry form on our website.

  • When you communicate with us by email, phone, or WhatsApp.

  • When you apply for a course or service through us.

  • When you subscribe to our newsletters or marketing communications.

  • When you interact with our website through cookies and analytics.

4. How We Use Your Data

We use your personal data only where permitted by law, and primarily to:

  • Provide you with consultancy and advisory services for UK study.

  • Process university and visa applications on your behalf.

  • Communicate with you about your enquiry, application, or services.

  • Share updates on deadlines, courses, scholarships, and relevant opportunities.

  • Improve our website, services, and customer experience.

  • Meet our legal, financial, and regulatory obligations.

We will only use your personal data for the purpose it was collected, unless we reasonably consider another compatible purpose.

5. Legal Basis for Processing Data

We process your data under the following legal grounds:

  • Consent: Where you have given us permission (e.g., to receive marketing emails).

  • Contractual necessity: To deliver the services you requested.

  • Legal obligation: Where processing is required by law (e.g., visa documentation).

  • Legitimate interests: To improve our services and provide tailored guidance.

6. How We Share Your Data

We may share your personal data with:

  • UK and international universities to process your applications.

  • Official bodies such as the UK Home Office or visa application centres.

  • Trusted partners and service providers (e.g., payment processors, IT support).

We do not sell, rent, or trade your personal information to third parties.

7. International Data Transfers

As part of providing our services, your data may be transferred outside the UK (e.g., to universities overseas). We ensure adequate safeguards (such as data protection agreements) are in place to protect your information.

8. Data Retention

We will retain your personal data only as long as necessary to fulfil the purposes it was collected for, including any legal, regulatory, or reporting requirements. Typically, we keep application records for up to 7 years.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you.

  • Request correction of any inaccurate or incomplete data.

  • Request deletion of your data where there is no lawful reason for us to keep it.

  • Object to the processing of your data for marketing or other purposes.

  • Request restriction of processing in certain circumstances.

  • Request the transfer of your data to another organisation (data portability).

  • Withdraw your consent at any time (where consent is the basis of processing).

To exercise any of these rights, please contact us at: admin@studybridge.co.uk

10. Cookies and Tracking

Our website uses cookies and analytics tools (such as Google Analytics) to improve user experience and track performance. You can manage your cookie preferences via your browser settings.

11. Data Security

We have implemented appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, or disclosure.

12. Children’s Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from minors without parental consent.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with the revised “Last updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.